Shipping and Returns
Our goal is to give you a memorable experience and make sure you love our brand as much as we do.
Cuyana offers FREE ground shipping via FedEx on orders going to any destination within the United States. Please allow 3-8 business days for arrival. Orders are shipped from San Francisco.
Monogrammed orders take 1-2 additional weeks to ship.
We also offer expedited orders via Fedex 2-Day delivery for $25.00.
If you need your order sooner than that, please email us at email@example.com and we will get your package to you on time.
If, for any reason, you are not 100% happy with your order, we will do everything we can to make it right.
Cuyana returns are easy! We gladly accept the return of any unworn Cuyana product for an exchange or a full refund within 30 days. Shipping on returns/exchanges is also free! Email us at firstname.lastname@example.org and we will send you a pre-paid packaging label.
Extended Holiday Returns: Gift purchases made between November 3, 2013 and December 31, 2013 qualify for our Holiday Return and Exchange policy and may be returned through January 15, 2014.
We LOVE to talk to our customers. Please contact us if you have any questions. Our toll free number is (888) 993-9092 and our email is email@example.com