Shipping and Returns
Our goal is to give you a memorable experience and make sure you love our brand as much as we do.
Ground Shipping: Cuyana offers FREE ground shipping via FedEx on orders going to any destination within the United States. Please allow 3-8 business days for arrival. Orders are shipped from San Francisco, CA.
2-Day Shipping: We offer expedited orders via Fedex 2-Day delivery for $25. Please place your order no later than 3pm PST if you would like it to be shipped out on the day of order. If you need your order further expedited, please email us at firstname.lastname@example.org and we will get your package to you on time.
Overnight Shipping: Overnight shipping is available for $35 for orders no later than 3pm PST.
Monogrammed Items: Please add 1-2 weeks for monogrammed items.
* Please note that we do not process/ship/deliver orders on Saturday or Sunday. Also, we do not ship to PO Boxes.
If, for any reason, you are not 100% happy with your order, we will do everything we can to make it right.
Returns are easy! We gladly accept the return of any unworn Cuyana product for an exchange or a full refund within 30 days of receipt of the item. Shipping on returns/exchanges is also free for all domestic customers! Email us at email@example.com and we will send you a pre-paid shipping label.
We LOVE to talk to our customers. Please contact us if you have any questions. Our toll free number is (888) 993-9092 and our email is firstname.lastname@example.org